Introduction
TGC Talent, Inc. ("TGC Talent," "Company," "we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website at tgctalent.com (the "Website"), use our staffing and HR consulting services, or otherwise interact with us.
By accessing or using our Website and services, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Website or services.
This policy applies to: Job seekers and candidates exploring opportunities, employers and clients seeking staffing or HR consulting services, and all general visitors to our Website.
Information We Collect
We collect information you voluntarily provide and information gathered automatically when you use our Website.
From Job Seekers & Candidates:
- Full name, email address, phone number, and physical address
- Resume or CV, work history, educational background, and professional qualifications
- Skills, certifications, references, and desired compensation
- Employment preferences such as job type, location, and availability
- Any other information you choose to provide during the application process
From Employers & Clients:
- Company name, industry, and business address
- Contact person's name, job title, email, and phone number
- Staffing requirements, hiring needs, and HR consulting objectives
- Billing and payment information as required for service agreements
Automatically Collected Information:
- IP address, browser type and version, device type, and operating system
- Pages visited, time spent on pages, referring URLs, and click patterns
- Cookie data and similar tracking technologies (see Section 4)
- Date and time of your visits and general geographic location
How We Use Your Information
Core Service Delivery:
- Matching candidates with suitable job opportunities aligned to their skills and preferences
- Providing staffing and HR consulting solutions to our employer clients
- Communicating about job placements, interviews, onboarding, and service updates
- Processing applications and managing the recruitment lifecycle
Website & Service Improvement:
- Analyzing how visitors use our Website to enhance user experience
- Developing and testing new features and services
- Diagnosing technical problems and maintaining Website security
Communications & Marketing:
- Sending relevant job alerts, service updates, and company news
- Responding to inquiries submitted through our contact forms
- Distributing newsletters, industry insights, and promotional materials (with your consent)
Legal & Compliance:
- Complying with applicable federal, state, and local laws and regulations
- Responding to legal process, court orders, and lawful government requests
- Protecting the rights, property, and safety of TGC Talent and our users
You may opt out of marketing communications at any time by clicking "unsubscribe" in any email we send, or by contacting us directly using the information in Section 11.
Cookies & Analytics
Our Website uses cookies and similar tracking technologies to improve your browsing experience, analyze traffic, and understand how visitors interact with our content.
Types of cookies we use:
- Essential Cookies: Necessary for the Website to function correctly. These cannot be disabled.
- Analytics Cookies: Used to collect anonymized data about how visitors use our Website (e.g., Google Analytics).
- Preference Cookies: Remember your settings and choices to personalize your experience on return visits.
Google Analytics: We use Google Analytics to track and analyze Website usage. This data is anonymized and processed by Google in accordance with their privacy policy. You can opt out by visiting Google's Opt-Out page.
Managing Cookies: You can control or disable cookies through your browser settings at any time:
- Google Chrome — Settings > Privacy and Security > Cookies
- Mozilla Firefox — Options > Privacy & Security
- Safari — Preferences > Privacy
- Microsoft Edge — Settings > Cookies and Site Permissions
We do not currently respond to "Do Not Track" browser signals.
Third-Party Sharing
We may share certain personal information with trusted third-party service providers solely for the purpose of operating our business and delivering our services. These may include providers supporting our IT systems, communication platforms, recruitment tools, or internal operations.
All such third parties are contractually obligated to protect your information and are prohibited from using it for any independent marketing purposes.
SMS & Mobile Data Protection
Notwithstanding the above, mobile phone numbers and SMS consent (opt-in) data will not be shared, sold, rented, or disclosed to any third parties for marketing or promotional purposes under any circumstances.
SMS consent information is used strictly for direct communication between TGC Talent and the individual and is not transferred to external organizations.
We do not sell or trade personal information to third parties.
Data Security
TGC Talent implements commercially reasonable technical and organizational safeguards to protect your data against unauthorized access, alteration, disclosure, or destruction, including:
- Secure HTTPS encryption for data transmitted through our Website
- Access controls limiting data access to authorized personnel only
- Regular security assessments and monitoring of our systems
- Contractual data protection obligations with all third-party service providers
No method of data transmission or storage over the internet can be guaranteed as 100% secure. If you believe your information has been compromised, please contact us immediately using the information in Section 11.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law:
- Candidate profiles: Retained for the duration of our relationship and a reasonable period thereafter, unless you request deletion.
- Client and employer information: Retained for the duration of the service agreement plus any legally required period.
- Website analytics data: Retained in anonymized form for up to 24 months.
- Contact form submissions: Retained for up to 12 months after the inquiry is resolved.
When personal information is no longer required, we securely delete or anonymize it in accordance with our internal procedures.
Your Rights
Depending on your state of residence, you may have certain rights under applicable law, including the California Consumer Privacy Act (CCPA) for California residents:
Right to Know
Request disclosure of the categories and specific pieces of personal information we have collected about you.
Right to Access
Obtain a copy of your personal information in a portable, readily usable format.
Right to Delete
Request deletion of your personal information, subject to legal retention obligations.
Right to Correct
Request correction of inaccurate personal information we hold about you.
Right to Opt-Out
Opt out of the sale or sharing of your personal information (we do not sell personal data).
Non-Discrimination
We will not discriminate against you for exercising any of your privacy rights.
To exercise any of these rights, please contact us using the information in Section 11. We will verify your identity before processing your request and respond within the timeframe required by applicable law.
Children's Privacy
Our Website and services are intended for adults (18 years of age or older). We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe your child has provided us personal information, please contact us immediately at the address in Section 11 and we will promptly delete such information.
Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or a prominent notice on our Website.
Your continued use of our Website following the posting of changes constitutes your acknowledgment and acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please reach out to us:
Address
TGC Talent,
901 W Civic Center Dr, Suite 200,
Santa Ana, California, 92703
We will acknowledge your request within 5 business days and aim to resolve all privacy inquiries within 30 days.
